Responsible Gaming

Gaming Should Be Entertainment

At Lancelor, we believe that gambling should only ever be considered as a form of entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.

We are committed to promoting responsible gaming practices and supporting players in maintaining control of their gambling habits.

Age Verification

All players must be 18 years of age or older to access non-GamStop casinos and place bets. In the United Kingdom, 18 is the legal minimum age for gambling.

We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not attempt to register or gamble on our site.

Warning Signs of Problem Gambling

Do any of these apply to you? If so, you may be developing a gambling problem:

• Spending more money or time gambling than you intended
• Constantly thinking about gambling or past gambling sessions
• Gambling with larger amounts to get the same excitement (chasing the "high")
• Chasing losses by gambling more to try to win back money
• Hiding your gambling activities from friends, family, or partners
• Lying about the amount of money you've spent on gambling
• Neglecting work, school, family, or personal responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Unsuccessful attempts to cut down or stop gambling
• Using gambling to escape problems or negative emotions

If you recognise these signs in yourself or someone else, please reach out for support immediately.

Self-Help Tools & Controls

Most reputable online casinos offer tools to help you maintain control. These include:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you're willing to lose in a given period
• Time Limits: Set reminders or automatic logouts after a certain period of play
• Reality Checks: Receive periodic notifications of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently close your account to prevent access
• Account Pause: Take a break from gambling for a set period without permanently closing your account

We encourage you to use these tools to stay in control of your gambling.

Support Organisations & Resources

If you're struggling with gambling, help is available. Please contact one of the following organisations:

United Kingdom

• GamCare: Free counselling and support for problem gambling. www.gamcare.org.uk | Helpline: 0808 8020 133
• GamStop: The National Self-Exclusion Scheme for online gambling. Register to self-exclude from all UK-licensed online gambling sites. www.gamstop.co.uk
• Gamblers Anonymous: Free peer support meetings and telephone support. www.gamblersanonymous.org.uk

International Resources

• Australia - Gambling Help Online: www.gamblinghelponline.org.au
• Canada - Responsible Gambling Council: www.responsiblegambling.org
• United States - National Council on Problem Gambling: www.ncpgambling.org | 1-800-522-4700
• Germany - Bundeszentrale für gesundheitliche Aufklärung: Information and resources on problem gambling prevention.

If You Need Help

Please reach out today. There is no shame in asking for support, and help is always available. Whether you're concerned about your own gambling or that of someone else, the organisations listed above provide confidential, non-judgmental assistance.

Your wellbeing is important. If gambling is affecting your life, your finances, your relationships, or your mental health, contact a support organisation immediately.

Remember: Gambling should be fun and entertaining. If it's no longer enjoyable, it's time to take action.